THE Faq's


all the details

event florals

rental items


additional faq's

our process & step frequently asked questions

event florals

This depends on the scale of the event and what you are looking for however our typical floral policy requires all florals to be ordered at least 30 days in advance for events.

Unfortunately nothing grows locally on island that can be used in a mass produce scale therefore all florals are shipped from overseas. Due to all florals being shipped from overseas we cannot gaurentee the species as we want to ensure our clients get the best quality florals, determined upon arrival at customs.

Please check out our floral shop here; Shop Celebrations! 

Yes! If your event is confirmed with us we can offer a mock up of floral styling for a fee and show you different vase options to ensure you are happy with the design.

rental items

Please fill out our contact form located here! We do not have an option to pre-populate an event quote due to the volume of events we have and the need to check our inventory so one of our events team members will gladly guide you through the rental process and build out a quote for you.

Unfortunately some of our rental pieces are specialty pieces that require delivery and set up by our team as well as some pieces we can only offer if we are providing creative direction for the whole event!

We suggest confirming your rentals as soon as you know your event date! Note that rentals are not confirmed until our proposals are signed off on and/or a deposit is received!

This depends on the event itself but typically the rental period is for 1 day! Should you wish to extend your rentals we can offer this for standard items for an additional fee. All specialty items may not be able to be rented for more than 1 day during peak season months (November-May) due to volume of events.

Most standard in house rental items can be collected and returned by our customers given waiver forms are signed off on. Note that specialty items from tables, signs, bars, etc require delivery, collection, set up and strike by our team due to liability reasons.

We love the opportunity to get creative for events and make custom pieces! Our amazing production team is capable of making custom structures, signs, linens and more!
Certainly, you're welcome to bring your own items from overseas. Please be aware that customs duties will be applied separately, in addition to shipping costs.

Yes! We would love to show you around our warehouse and show you some of our items. 
Note that some items are packed up high or away to keep things as safe as possible. Labor charges may apply depending on the item(s) and quantity you wish to see.

general event details

This all depends on the service type! For weddings, we connect with our couples or the person leading the day and for all other events we connect with the venue to collaborate on plan B logistics!

Yes! This is due to our office being closed on public holidays and long weekends. This applies to both weddings and events that require delivery, collection, set up and breakdown!

Please connect with our team in regards to bringing your own decor items or working with other vendors so everything can be reviewed! Note our team can offer support for set up and breakdown of your items depending on logistics!

Absolutely however please note labor charges may apply.

Additional faqs

We have incredible and long standing relationships with all venues on island from hotels, restaurants, villas and blank canvas venues! Looking for venue inspiration for your event? Get in touch to speak to one of our event specialists! 

Our accounting department accepts payment via Wire Transfer and all major credit cards. Deposits are always required to ensure your event is booked in our calendar!