Effective Date: 17 September 2026
Celebrations Group Ltd. (“Celebrations,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit celebrationsltd.com, submit an inquiry, communicate with us, or use our wedding, event planning, floral, rental, production, or related services.
Celebrations Group Ltd. is located at:
Celebrations Group Ltd.
64 Kingbird Warehouse Park, Kingbird Drive
George Town, KY1-1005
Grand Cayman, Cayman Islands
Phone: +1 (345) 623-2044
Email: customerservice@celebrationsltd.com / marketing1@celebrationsltd.com
Celebrations Group Ltd. (“Celebrations,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit celebrationsltd.com, submit an inquiry, communicate with us, or use our wedding, event planning, floral, rental, production, or related services.
Celebrations Group Ltd. is located at:
Celebrations Group Ltd.
64 Kingbird Warehouse Park, Kingbird Drive
George Town, KY1-1005
Grand Cayman, Cayman Islands
Phone: +1 (345) 623-2044
Email: customerservice@celebrationsltd.com / marketing1@celebrationsltd.com
Privacy Policy
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you submit an inquiry, contact our team, schedule a consultation, request information about our services, or otherwise communicate with us.
Depending on your interaction with us, this information may include:
If you provide personal information about another person, including a guest, you must have their consent to provide it for us. Where practical, we will also seek to give affected individuals notice of our processing directly, including through event signage, notices provided by photographers or venues, or other reasonable means, so our transparency obligations are not left solely to the client to satisfy.
Depending on your interaction with us, this information may include:
- Your name
- Email address
- Telephone number
- Wedding or event date
- Event type
- Event location or venue
- Estimated guest count
- Budget or anticipated spending
- Wedding or event preferences
- Information about your partner, company, guests, or other individuals involved with the event
- Details, comments, reviews or other information you include in an inquiry or Google Reviews.
- Any other information you voluntarily provide to us
If you provide personal information about another person, including a guest, you must have their consent to provide it for us. Where practical, we will also seek to give affected individuals notice of our processing directly, including through event signage, notices provided by photographers or venues, or other reasonable means, so our transparency obligations are not left solely to the client to satisfy.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically through cookies, analytics tools, and similar technologies.
This information may include:
We may use this information to understand how visitors use our website, improve website functionality, measure marketing performance, maintain security, and improve the overall user experience.
This information may include:
- IP address
- Browser and device type
- Operating system
- Pages visited
- Referring website
- Date and time of your visit
- Website interactions
- Approximate geographic location derived from your IP address
- Other diagnostic and website usage information
We may use this information to understand how visitors use our website, improve website functionality, measure marketing performance, maintain security, and improve the overall user experience.
3. Photographs, Video, and Marketing Use of Images
In the course of providing wedding, event, and related services, Celebrations or professionals we engage (such as photographers and videographers) may take photographs or video that include clients, guests, and other attendees.
Marketing use of images. Celebrations Group Ltd. photograph and record completed installations and décor for marketing, advertising, website content, social media, competitions, editorial publications, and other promotional materials, as described in our Terms & Conditions. If you would prefer that we not do this, please provide written notice before your event by contacting us at marketing1@celebrationsltd.com or your designated planner. We will make reasonable efforts to avoid publishing sensitive personal information.
Notice to guests. Clients are required to take reasonable steps to inform their guests that photography or video may occur at the event and that Celebrations may be involved in that process, using a guest notice we provide, event signage, or another practicable method. This does not replace our own obligation to make our identity and purposes available to affected individuals as soon as reasonably practicable, which we support through photographer notices and on-site signage where feasible.
Marketing use of images. Celebrations Group Ltd. photograph and record completed installations and décor for marketing, advertising, website content, social media, competitions, editorial publications, and other promotional materials, as described in our Terms & Conditions. If you would prefer that we not do this, please provide written notice before your event by contacting us at marketing1@celebrationsltd.com or your designated planner. We will make reasonable efforts to avoid publishing sensitive personal information.
Notice to guests. Clients are required to take reasonable steps to inform their guests that photography or video may occur at the event and that Celebrations may be involved in that process, using a guest notice we provide, event signage, or another practicable method. This does not replace our own obligation to make our identity and purposes available to affected individuals as soon as reasonably practicable, which we support through photographer notices and on-site signage where feasible.
4. Sensitive Personal Information
Dietary requirements, allergies, and similar information you or your guests share with us may reveal information about physical health, medical conditions, or religious beliefs, and can therefore constitute “sensitive personal data” under the Cayman Islands Data Protection Act (2021 Revision).
Where we process this type of information, we do so only where we have identified both a general legal basis and an applicable additional condition for sensitive personal data under the Act, which in most cases will be your properly obtained consent. We limit access to this information to those who need it to plan and deliver your event (for example, catering coordination) and do not use it for any other purpose without a separate basis.
Where we process this type of information, we do so only where we have identified both a general legal basis and an applicable additional condition for sensitive personal data under the Act, which in most cases will be your properly obtained consent. We limit access to this information to those who need it to plan and deliver your event (for example, catering coordination) and do not use it for any other purpose without a separate basis.
5. How We Use Your Information
We may use personal information we collect to:
We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without an appropriate legal basis or, where required, your consent.
- Respond to inquiries and requests for information
- Contact you about wedding, event, rental, floral, décor, production, or related services
- Schedule consultations and appointments
- Prepare proposals, estimates, designs, or service recommendations
- Plan and manage weddings and events, including catering and dietary accommodations
- Communicate with clients during the planning and production process
- Coordinate with venues, vendors, suppliers, contractors, and other service providers when necessary to provide requested services
- Maintain business and client records
- Process and administer contractual relationships
- Improve our website, services, and customer experience
- Analyze website traffic and marketing effectiveness
- Protect our website, business, clients, and systems against fraud, misuse, or security threats
- Comply with legal, regulatory, tax, accounting, or contractual obligations
- Send marketing communications, including using photographs or video, only where you have given the applicable consent described in this Policy
We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without an appropriate legal basis or, where required, your consent.
6. Legal Basis for Processing Personal Information
We process personal information in accordance with the Cayman Islands Data Protection Act (2021 Revision), which applies to our processing as a Cayman-established controller.
We rely on the following legal bases, matched to the purposes described in this Policy:
Where consent is our chosen basis for a particular use, we obtain that consent before the processing begins, not only if a question about it arises later.
We rely on the following legal bases, matched to the purposes described in this Policy:
- Consent for marketing communications, marketing use of photographs and video, and processing of sensitive personal data such as dietary or health-related information
- Steps taken at your request before entering into a contract, and performance of a contract, for responding to inquiries, preparing proposals, planning and delivering your event
- Legal obligation for tax, accounting, and regulatory record-keeping
- Legitimate interests, for website analytics, fraud prevention, and business administration, where we have assessed that these interests do not improperly override your rights and interests. We maintain a documented assessment of the specific interest identified, and the balancing test performed for each such use.
Where consent is our chosen basis for a particular use, we obtain that consent before the processing begins, not only if a question about it arises later.
7. How We Share Information
Celebrations Group Ltd. does not sell your personal information.
We may disclose personal information when reasonably necessary to operate our business or provide services to you. This may include sharing information with:
We may also disclose information in connection with a business sale, merger, restructuring, financing transaction, or similar corporate transaction.
Where a service provider processes personal information on our behalf as a data processor, we enter into a written contract requiring that provider to act only on our instructions, to keep the information confidential, and to maintain security measures equivalent to our own, as required by the Cayman Islands Data Protection Act.
We may disclose personal information when reasonably necessary to operate our business or provide services to you. This may include sharing information with:
- Wedding and event venues
- Vendors and suppliers
- Photographers, caterers, entertainment providers, transportation providers, and other event professionals
- Floral, décor, rental, and production partners
- Website hosting providers
- Customer relationship management or event planning platforms
- Email and communications providers
- Analytics and advertising providers
- Payment processors and financial institutions
- Accountants, lawyers, insurers, and professional advisers
- Government agencies, regulators, law enforcement, or other parties when required by law
We may also disclose information in connection with a business sale, merger, restructuring, financing transaction, or similar corporate transaction.
Where a service provider processes personal information on our behalf as a data processor, we enter into a written contract requiring that provider to act only on our instructions, to keep the information confidential, and to maintain security measures equivalent to our own, as required by the Cayman Islands Data Protection Act.
8. International Data Transfers
Celebrations serves both local and international clients and may use technology providers or service providers located outside the Cayman Islands. As a result, personal information may be transferred to, stored in, or processed in countries outside the Cayman Islands.
Before making such a transfer, we establish that the receiving country or organization provides an adequate level of protection, or we rely on an applicable exception or approved safeguard under the Cayman Islands Data Protection Act, such as appropriate contractual protections with the recipient. Where a recipient acts as our processor, the transfer is also covered by a written processing agreement of the kind described in Section 7.
Before making such a transfer, we establish that the receiving country or organization provides an adequate level of protection, or we rely on an applicable exception or approved safeguard under the Cayman Islands Data Protection Act, such as appropriate contractual protections with the recipient. Where a recipient acts as our processor, the transfer is also covered by a written processing agreement of the kind described in Section 7.
9. Cookies and Analytics
Our website may use cookies and similar technologies to operate the website, remember preferences, analyze visitor activity, understand website performance, and support our marketing efforts.
Cookies are small data files placed on your device when you visit a website. We may use:
Non-essential cookies, including analytics and marketing cookies, are not set until you have given your consent through our cookie banner or settings. Our website may use third-party services such as Google Analytics, Google Tag Manager, or similar technologies; we will keep this list current so it reflects the technologies actually in use on the site. These third parties may collect information about your use of the website according to their own privacy practices.
You may withdraw or change your cookie consent at any time through our cookie settings tool. Browser settings can also block or delete some cookies, but they are not a substitute for our consent mechanism for marketing cookies. Disabling some cookies may affect certain website features or functionality.
Cookies are small data files placed on your device when you visit a website. We may use:
- Essential Cookies: These support basic website functionality and security and do not require your consent.
- Analytics Cookies: These help us understand how visitors interact with our website, including which pages are viewed and how visitors arrive at the site.
- Marketing Cookies: These may help us understand the effectiveness of advertising and marketing campaigns or deliver more relevant advertising.
Non-essential cookies, including analytics and marketing cookies, are not set until you have given your consent through our cookie banner or settings. Our website may use third-party services such as Google Analytics, Google Tag Manager, or similar technologies; we will keep this list current so it reflects the technologies actually in use on the site. These third parties may collect information about your use of the website according to their own privacy practices.
You may withdraw or change your cookie consent at any time through our cookie settings tool. Browser settings can also block or delete some cookies, but they are not a substitute for our consent mechanism for marketing cookies. Disabling some cookies may affect certain website features or functionality.
10. Marketing Communications
If you subscribe to marketing communications or otherwise give consent to receive promotional messages from us, we may use your contact information to send information about Celebrations, our services, events, inspiration, promotions, or related offerings. This consent is separate from, and not a condition of, receiving our event services.
You may opt out of marketing emails, or object to direct marketing generally, at any time by using the unsubscribe instructions contained in the communication or by contacting us at marketing1@celebrationsltd.com. We will honor an objection to direct marketing without undue delay.
Opting out of marketing communications will not prevent us from sending administrative or service-related communications when necessary, in connection with an inquiry, booking, contract, or event.
You may opt out of marketing emails, or object to direct marketing generally, at any time by using the unsubscribe instructions contained in the communication or by contacting us at marketing1@celebrationsltd.com. We will honor an objection to direct marketing without undue delay.
Opting out of marketing communications will not prevent us from sending administrative or service-related communications when necessary, in connection with an inquiry, booking, contract, or event.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose it was collected. As general guidance:
When personal information is no longer reasonably required, we will securely delete or anonymize it, subject to applicable legal obligations.
- Inquiries and unsuccessful proposals: retained for ninety (90) days after the last contact, then securely deleted or anonymized
- Customer files, contracts, and event records: retained for six (6) years after the event or end of the contractual relationship
- Tax, accounting, and payment records: retained for the period required by applicable Cayman Islands law
- Guest lists and dietary or sensitive information collected for an event: retained only until reasonably necessary to deliver that event, then securely deleted or anonymized.
- Photographs and video held for marketing: Retained for the duration of the applicable marketing consent, or as otherwise agreed.
- Marketing consents and suppression lists: retained for as long as needed to honor those preferences
When personal information is no longer reasonably required, we will securely delete or anonymize it, subject to applicable legal obligations.
12. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
We maintain an internal procedure for responding to data breaches, including notifying the Office of the Ombudsman of the Cayman Islands and affected individuals within five days of the discovery of the breach. . Our contracts with service providers that process personal information on our behalf require them to escalate any suspected breach to us immediately.
No website, email communication, internet transmission, or electronic storage system can be guaranteed to be completely secure. You should therefore use appropriate care when transmitting personal information electronically.
We maintain an internal procedure for responding to data breaches, including notifying the Office of the Ombudsman of the Cayman Islands and affected individuals within five days of the discovery of the breach. . Our contracts with service providers that process personal information on our behalf require them to escalate any suspected breach to us immediately.
No website, email communication, internet transmission, or electronic storage system can be guaranteed to be completely secure. You should therefore use appropriate care when transmitting personal information electronically.
13. Your Data Protection Rights
Under the Cayman Islands Data Protection Act, you have rights concerning your personal information, including the right to:
Some rights are subject to limitations or exceptions under applicable law.
To exercise a privacy-related right, please contact us at marketing1@celebrationsltd.com. We may need to verify your identity before completing a request. We generally respond to written access requests within 30 days, subject to permitted extensions, and to a notice to stop certain processing within 21 days.
You also have the right to contact or submit a complaint to the Office of the Ombudsman of the Cayman Islands regarding the processing of your personal information: ombudsman.ky.
- Be informed about how your personal information is used
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request that certain processing be stopped or restricted
- Object to the use of your information for direct marketing
- Request rectification, blocking, erasure, or destruction in circumstances provided by law
- Exercise rights concerning certain automated decision-making
- Make a complaint concerning the handling of your personal information
Some rights are subject to limitations or exceptions under applicable law.
To exercise a privacy-related right, please contact us at marketing1@celebrationsltd.com. We may need to verify your identity before completing a request. We generally respond to written access requests within 30 days, subject to permitted extensions, and to a notice to stop certain processing within 21 days.
You also have the right to contact or submit a complaint to the Office of the Ombudsman of the Cayman Islands regarding the processing of your personal information: ombudsman.ky.
14. Third-Party Websites and Social Media
Our website may contain links to third-party websites, social media platforms, venues, vendors, or other external services.
Celebrations Group Ltd. does not control the privacy practices of third-party websites or services. When you leave our website or interact with a third-party service, that party’s privacy policy will govern its collection and use of your information.
We encourage you to review the privacy policies of websites and services you visit.
Celebrations Group Ltd. does not control the privacy practices of third-party websites or services. When you leave our website or interact with a third-party service, that party’s privacy policy will govern its collection and use of your information.
We encourage you to review the privacy policies of websites and services you visit.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, website technologies, services, or legal requirements.
When we make changes, we will update the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically.
Material changes may be communicated through the website or by other appropriate means when required by applicable law.
When we make changes, we will update the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically.
Material changes may be communicated through the website or by other appropriate means when required by applicable law.
16. Contact Us
If you have questions about this Privacy Policy, how we handle your personal information, or would like to exercise a privacy right, please contact:
Celebrations Group Ltd.
64 Kingbird Warehouse Park, Kingbird Drive
George Town, KY1-1005
Grand Cayman, Cayman Islands
Phone: +1 (345) 623-2044
Email: marketing1@celebrationsltd.com
Celebrations Group Ltd.
64 Kingbird Warehouse Park, Kingbird Drive
George Town, KY1-1005
Grand Cayman, Cayman Islands
Phone: +1 (345) 623-2044
Email: marketing1@celebrationsltd.com
